We use USPS to ship your package. Standard shipping is always FREE with any online purchase. Orders shipped to the western U.S. can be expected within 3-5 business days or less. Orders shipped to the eastern U.S. generally takes 5-8 business days or less. Orders shipped to Alaska, Hawaii, Puerto Rico and U.S Territories take 5-14 days or less. For quicker delivery, USPS Priority Mail and USPS Priority Mail Express shipping services are available. Our shipping schedule is Monday-Friday excluding federal U.S. holidays. Shipping & handling time is estimated including processing time. Your order of in-stock item(s) will be processed within 24-48 hours Monday-Friday. Saturday, Sunday and holidays excluded. Delivery time varies by state with no guaranteed date. We currently do not ship internationally.
Delivery to U.S.
Shipping & Handling Time
|USPS Free Standard Shipping||$0||
3-8 business days or less, USPS tracking included.
|USPS Priority Mail||$7.95||
2-4 business days or less. Cost includes handling, USPS tracking, insurance up to $100.
|USPS Priority Mail Express||$29.98||
1 business day. 2 business days for Alaska, Hawaii Puerto Rico & U.S. Territories. Cost includes handling, USPS tracking, USPS signature confirmation & insurance up to $100.
Order Cut-off Times
Orders placed after 1 p.m. PST will begin processing the following business day. Orders placed on Saturday or Sunday will begin processing the following Monday. Saturday, Sunday and holidays are not considered a business day.
Out of Stock & Backorders
Generally all of our items are in-stock. You will be notified by email within 1 business day on back-ordered items.
When you place an order with us, you will receive an order confirmation by email. If you have any questions about your order, please email firstname.lastname@example.org. Please include your order number in the subject of your email.
Cancelling an Order
With our prompt processing for delivery, once you place your order, we are unable to cancel or change the order.
Refused Shipments & Undeliverable Packages
Refused shipments or undeliverable packages will be subject to a non-refundable, non-delivery fee of $16.00. Non-delivery fee will be applied to the payment form used during checkout after refund is applied.
Items Broken, Damaged or Defective
If your order is received broken, damaged or defective, you must notify us within 7 business days from receipt of your order by emailing email@example.com for further instructions. Please include a photo of the damaged product(s) and a description of what is defective or damaged.
Incorrect Items Received
If your order is received incorrectly, please notify us within 7 business days from receipt of your order by emailing firstname.lastname@example.org for further instructions. Your items will be replaced with an identical product at no expense to you.
We do not ship to freight forwarders or addresses outside of the United States. We reserve the right to cancel all orders shipping to a freight forwarder.
|New Year's Day||January 1|
|Martin Luther King, Jr Day||Third Monday in January|
|George Washington's Birthday||Third Monday in February|
|Memorial Day||Last Monday in May|
|Independence Day||July 4|
|Labor Day||First Monday in September|
|Columbus Day||Second Monday in October|
|Veterans Day||November 11|
|Thanksgiving Day||4th Thursday in November|
|Christmas Day||December 25|